Privacy Policy

Last updated: June 25, 2026

Effective date: June 25, 2026  ·  BuildIQ ("we," "us," or "our") operates the BuildIQ platform at app.getbuildiq.online (the "Service"). This Privacy Policy explains how we collect, use, and protect your information.

Table of Contents

  1. Information We Collect
  2. How We Use Your Information
  3. How We Share Your Information
  4. AI Processing & Claude AI
  5. Data Retention
  6. Security
  7. Cookies and Tracking
  8. Your Rights
  9. Children's Privacy
  10. Changes to This Policy
  11. Contact Us

1. Information We Collect

Information you provide directly

Information collected automatically

2. How We Use Your Information

We use the information we collect to:

We do not sell your personal information or use it to train AI models.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We share data only in the following limited circumstances:

Service providers

We share data with third-party vendors who help us operate the platform:

Legal requirements

We may disclose information if required by law, subpoena, court order, or to protect the rights and safety of BuildIQ, our users, or the public.

Business transfers

If BuildIQ is acquired or merges with another company, your information may be transferred as part of that transaction. We will notify you via email before such a transfer occurs.

4. AI Processing & Claude AI

Plain English: When you generate a bid, contract, or marketing piece, we send your project details and company profile to Anthropic's Claude AI. Anthropic processes this data under their enterprise privacy policy and does not use it to train their models.

BuildIQ uses Anthropic's Claude API to generate documents and content. When you trigger an AI generation, we transmit:

We do not send: your email address, billing details, client contact information, or raw invoice/contract data to Anthropic.

Anthropic's processing is governed by their Privacy Policy and their API usage terms, which prohibit using API inputs to train models.

5. Data Retention

We retain your account and business data for as long as your account is active. If you cancel your account:

You can request immediate deletion of your data by contacting us at the address in Section 11.

6. Security

We take reasonable technical and organizational measures to protect your data, including:

No method of transmission over the internet or electronic storage is 100% secure. While we use commercially reasonable measures, we cannot guarantee absolute security. If you become aware of any security issue, please contact us immediately at tyler@bruce-building.com.

7. Cookies and Tracking

Essential cookies (always active)

We use session cookies to keep you logged in and maintain your preferences. These are required for the app to function and cannot be disabled.

Analytics cookies (optional)

We may use analytics tools to understand how users interact with the platform. These cookies collect anonymous usage data (pages visited, features used) and do not identify you personally. You can opt out of analytics by adjusting your browser cookie settings.

No advertising cookies

We do not use advertising tracking cookies or share your data with ad networks for behavioral advertising purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, contact us at tyler@bruce-building.com. We will respond within 30 days.

California residents (CCPA): You have the right to know what personal information we collect and to request deletion. We do not sell personal information. To submit a request, contact us at the email above.

EU/UK residents (GDPR): Our legal basis for processing your data is the performance of a contract (providing the Service you signed up for). You have the right to lodge a complaint with your local data protection authority.

9. Children's Privacy

BuildIQ is designed for business use by adults. We do not knowingly collect personal information from anyone under 18 years of age. If you believe a minor has created an account, please contact us and we will delete the account promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

We aim to respond to all privacy inquiries within 5 business days.